custom packaging for a small business. a small custom cardboard mailer.

Top 3 Mistakes To Avoid When Choosing Custom Packaging

Custom packaging completely changes and improves your business; from shipping costs to turn around times. Yet, many businesses are intimidated by custom packaging. There are a number of reasons for this hesitancy, from assumed cost to being unsure how to order the correct sizes, but we are here to put your worries to rest. Never fear, the benefits of custom boxes are within arms reach!

Read through our below article, and then contact us online to get your custom box journey started on the right foot – as custom box experts, the team at Jetbox have compiled the top 3 mistakes businesses make when ordering custom packaging alongside some of our tips and tricks on how to order your custom boxes correctly.

Incorrect Dimensions For Custom Packaging

For many businesses, being able to customise the size of their boxes is a game changer. Not only can you create boxes that perfectly fit your products, protecting them from moving around during transit, you can also reduce shipping fees and the amount of space you need to store them. However, there is no greater disappointment than when your custom boxes arrive and they are the wrong size. Not only does this make a dint in your budget, it can lead to wasted boxes and overall disappointment for you and your customers.

Ordering custom boxes can be confusing, and the way to measure them may not be what you assume. To ensure you avoid providing the incorrect dimensions, we have written a blog all about measuring custom boxes – available to read online now!

Another way to ensure you have the correct measurements is to double or triple check your measurements before submitting them. In most cases, businesses need between 2 and 3 custom box sizes – not 5 or more. Reducing the amount of custom measurements lessens the chance of providing the wrong dimensions.

If you’re still unsure, our team is here to help – reach out online with the dimensions of your items and our team can provide the information you need to get started.

Choosing the Wrong Custom Packaging Materials

Once you’ve measured your boxes correctly, you need to consider the other essential packaging materials. Your boxes look great, and fit your items – but how do you plan to better protect them? This is where packaging materials come into the equation.

It isn’t uncommon for businesses to purchase cheap or inadequate void fill or protective materials. However, this is generally a poor choice. If you sell fragile items, for example, it’s best to invest in quality bubble wrap to ensure your items arrive safely.

While we understand that sticking to a budget is important for all businesses, choosing quality packaging materials is a worthwhile investment. Better protect your items and reduce the amount of broken products with quality bubble wrap, fill empty spaces in your box with butchers paper and wrap your boxes in stretch wrap. Stretch wrap is especially important if your boxes are going against the elements, as it provides protection from water and dirt.

Give your customers the best first impression by protecting your items with quality packaging materials. Don’t leave anything up to chance by only using one material like tissue paper; protect your items as necessary and give your customers a shipping experience they love!

Using Cheap Materials For Your Custom Packaging (such as cheap, large boxes that don’t protect goods etc)

When you purchase cheap materials, there is no way to guarantee the quality. Often cheap materials and boxes are made quickly, and to a lesser standard. These materials do not provide the necessary protection your items require, and can even be made to the wrong specifications.


When ordering custom boxes and packaging materials, buying from a reputable source makes all the difference. While it may be tempting to save a few dollars by purchasing from an unknown, cheaper vendor it can cause major headaches down the line when your items arrive broken, boxes ripped or worse.

The mistake of using cheap materials can be easily avoided by purchasing custom boxes and packaging materials from a source such as Jetbox. We offer quality products that are affordable, without being low quality. Check out our range of products online now!

Australian Made Custom Packaging with Jetbox

Jetbox has been manufacturing custom boxes in Australia for over a decade. We pride ourselves on our quality products, affordable prices and fantastic customer service. Custom boxes are often more affordable than business owners assume, and provide the best protection and branding potential on offer! Save yourself time and money with custom boxes.

For all the benefits of custom boxes, check out our previous article here.

Avoid custom box mishaps by reaching out to our team! We also offer a number of ready-made boxes for moving home and business purposes, as well as a custom box calculator.

Take your business to the next level with custom cardboard boxes! We look forward to helping you through your custom box process.

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How To Pack Your TV Box

We understand that packing TV’s without the original packaging can be a stressful task.

Every Jetbox TV will be supplied with more than enough bubble wrap to wrap any size TV!

To put your TV box together, follow these instructions:

  1. Please start by taping the bottom of the box – pre-fold the flaps to make it easier to close.

  2. Use a blanket to cover your TV before applying bubble wrap.

  3. Lay it down (if the manufacturer recommendations specify that you can) and wrap it in bubble horizontally.

  4. Then wrap again vertically ensuring the corners, front and back are covered well. Tape up the bubble so that it doesn’t come undone.

  5. You can then slide the TV into the box, make sure it fits snugly and close the box with some strong tape.

Bulky Item Delivery Terms & Conditions

Some of our products are large, heavy and bulky and require extra care or special shipping. If your order requires a forklift we will advise before delivery, and if no forklift is available upon delivery a surcharge will apply.

Bulky deliveries that require hand delivery (but no forklift) to the first floor or above and require stair or lift access will also be subject to a delivery surcharge. If you advise at checkout that your delivery is above the ground floor, we will be in touch regarding the surcharge. This surcharge is from $50 per pallet.

Over & Under Runs

Manufacturing processes require machinery to work at quite high speeds. During production, some sheets may be damaged and need to be replaced. In some instances, we cannot replace the sheets at that time and you will be met with a slightly lower Quantity than ordered. This amount will be credited to you.

In most cases though, there will be overruns, as the machinery cannot come to a complete stop in an instant – we require a gradual slow down, which will give us more cartons produced, than what are ordered. These overruns are payable by the client. And taking them also helps save on recycling, which is more sustainable and better for the Environment in the long term.

If you require EXACT Quantities, we may have to make some boxes in a different grade than ordered, to make up your order in the Exact Qty required. These requests will also Incur higher unit costs. This cannot be avoided, as we must consider the recycling processes and costs involved, in helping to reduce our carbon footprint.

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BOARD GRADES

5C or B – Light single flute cardboard used for light packaging requirements or for products that support themselves.

4C or B – Slightly stronger single flute cardboard used for packing paper/notes/pads, etc. Usually for products that self support.

3C or B – Most common board grade usually used for virtually any standard light weight packing.

3C or B Super – Medium strength board that is slightly stronger than the above 3C/B board and can also be used for frozen goods.

1C or B – Strong single flute carboard used mainly for products that need extra support when stacking.

1C or B Super – Super Strength Cardboard that is mainly used for frozen food products that are transported long distance.

3 BC – Twin Cushion cardboard used for Removal Boxes and products that need that little extra care when packaged or for bulky items that may need thicker board when transported.

1 BC – Twin Cushion cardboard with some of the highest grade board for Superior support and stack-ability. Primarily for items over 30KG.